Back to school angst

I'm back in class again, so I've been a little busy lately.

One way you can save money on your books is to search online for the best prices. Two weeks before classes started (8/14), I did that and found ecampus.com. I got great prices and a promise of shipment of my books by the start date of school (8/28), but it did not happen.

Here's why I won't use www.ecampus.com again.

1. Bad customer service.

2. No phone number.

3. No prompt e-mail contact.
Three days IS too long to wait for an order status e-mail. This is the internet, remember. Things in many cases happen instantaneously.

4. Useless tracking numbers.
Sure, it's nice to get them, but when the product has not shipped in more than three days, it would make more sense to have an update e-mail on the status, so I can track it when it really ships.

5. Stupid promotions.
Yes, free shipping is nice, but making promises you can deliver on is worth the weight of my heavy, heavy books in gold.

To sum it up, order your texts far in advance and have a backup plan in case your stellar vendor can't deliver.

I'm going back to www.half.com and www.amazon.com. They are at least reliable.